Shipping

Shipping Area

Our U.S. website ships to all 48 Continental States in USA. Alaska and Hawaii orders are also acceptable. Sorry we do not take orders from or ship to Puerto Rico, Costa Rico, Canada or any other countries right now.

Shipping Fee

You will see your total shipping fee calculate in your Shopping Cart as you add items.

Shipping time

It takes approximately 24 to 72 business hours to process and ship your order once it is confirmed and the payment received.

Notice

1. Shipping Address

After you placed an order, if you want to change your shipping address, please contact us as soon as possible. Address can be changed when the order has not been shipped out. Please provide us with the most up-to-date, accurate and detailed shipping information with your phone number for the shipping. If the item is returned because it was not deliverable due to an incorrect address, the customer will be responsible for both the shipping and return charges. If the order needs to be re-consigned during transit, the customer will be responsible for any additional cost.

2. Order processing

1. For shipment to Hawaii, Alaska, please email us or call us at 855-623-6686 for shipping fee confirmation. If you choose to submit order prior to contacting us, we will email you the shipping fee and your order will not be shipped until we receive further confirmation from you.
2. Orders received on Saturdays, Sundays and public holidays, as well as orders received after 1pm on weekdays, will be processed the next working day. Please note that any shipping time stated on our website or given by customer service representatives are ESTIMATES only. We will make every effort to make sure you receive your order in time, but we are not responsible for shipping delays, which can be affected by the shipping carrier, delivery destination, weather, holidays or incorrect/insufficient delivery information.

3. Tracking

After your item is shipped out, the online tracking number and link will be sent to you in a confirmation email, and will be valid for check within 2 business days.

4. Cancelling your order

If you want to cancel your order, make sure to do it within 24 hours. -Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund. -Orders canceled 1-2 days after payment confirmation but still have not been shipped will be eligible for a 90% partial refund consisting of the full shipping cost. -Once your order has been shipped, it can no longer be cancelled.